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West London Crisis Recovery House Store in London

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Categories: Crisis Service

Who we are

The West London Crisis Recovery House offers respite, practical and emotional support and sessions to people experiencing a mental health crisis. We help build resilience and learn mental health coping strategies through short term placements, usually up to 14 days.

The house has 7 private bedrooms, one which is designed to support people with disabilities, a garden, quiet rooms and communal kitchens and lounges.

What we do

During the placement, individuals will work with our team of Recovery Workers on a person centred support plan, which is delivered through therapeutic interventions. These interventions help people who use our service to develop effective coping strategies and manage their own mental health. Therapeutic interventions are delivered via groups and one to one sessions.

Individuals can get help from a range of personal interventions, focused on their recovery. These include:

  • Support to learn and develop practical skills to safely return to independent living
  • Support to ensure families/carer and/or other significant others are included in their care
  • Support to manage treatment
  • Support to address physical health needs
  • Interventions to understand relapse prevention
  • Interventions to develop coping strategies
  • Support to access employment/ education/voluntary work or other social support structures
  • Individuals are also helped to develop their own recovery plans and can get support from the home treatment team whenever needed.

Who we help

West London Crisis Recovery House offers support for individuals experiencing a mental health crisis, as an alternative to hospital admission, where appropriate. We also provide support to those discharged from hospital, who require a short period of intensive support.


Getting referred

The Crisis Recovery House is available via referral only.

Referrals can be made from any internal West London Trust NHS team or Local Authority Mental Health Service to the Crisis Assessment Treatment Team (CATT).

To make a referral please call: 0208 483 2059

Address

Amadeus House
18 Corfton Road
W5 2HT, London,

Contact

Tel: 03300083816
Email: Info.WestLondonCrisis@richmondfellowship.org.uk

Sycamore House Crisis Support Store in Blackpool

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Categories: Crisis Service

Who we are

Richmond Fellowship’s Sycamore House crisis support service looks to address both your immediate crisis and longer term recovery goals. It provides safe, high quality support with an emphasis on understanding the factors which contributed to your crisis.

The service equips you with strategies and tools to support your ongoing mental health recovery.

What we do

Our service provides 6 beds for people experiencing a mental health crisis.

Our service operates a holistic therapeutic support model, working towards preventing hospital admissions.

Personalised support is offered in a non-clinical setting and in partnership with Home Treatment Teams (LSCFT).

Who we help

People experiencing a mental health crisis.


Getting referred

External agencies such as A&E, mental health liaison teams, hospital discharge, care coordinators, social worker, frequent attender teams, HTT and SPA refer directly into Blackpool HTT who assess the referral and if deemed appropriate refer to the service for a 7 day placement offer of support.

Address

1 Warbreck Hill Road
Gynn Square
FY2 9SP, Blackpool,

Contact

Tel: 0330 008 3665

Staying Well Crawley Store in Crawley

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Categories: Crisis Service

Who we are

If you’re struggling with your mental health and need support outside normal working hours, Staying Well, Crawley is here for you. Get help and advice from professionals in a safe, relaxed and friendly environment.

We also provide support for carers, who many need support with their own mental wellbeing due to the pressure of caring for someone with episodes of mental ill-health.

Staying Well, Crawley is run in partnership by Richmond Fellowship and Sussex Partnership NHS Foundation Trust.

What we do

At Staying Well, Crawley you will be supported by Richmond Fellowship recovery workers who will work with you to identify your needs and help to make a plan to support you.

Volunteers with lived experience and a Mental Health Practitioner from Sussex Partnership NHS Foundation Trust, will also be available to anyone requiring immediate clinical support from Secondary Mental Health Services.

Some of the support the service can offer:

  • Managing anxiety
  • Making a crisis prevention plan
  • Stress management
  • Managing your wellbeing
  • Managing depression
  • Challenging negative thoughts

We will also provide you with information and advice about other services that can support you in your area, to help you stay well at home.

How to attend

Opening Hours
We are open 5pm-11pm Monday to Friday and 3pm-11pm on weekends and bank holidays, 365 days a year, to adults over the age of 18.

Attend Anywhere
If you are unable to travel, you can access Attend Anywhere by video call during opening hours.

With this video service, you will be able to see and talk with a recovery worker who will provide tailored support to meet your needs. The Attend Anywhere video service is an opportunity to virtually meet and get to know our staff.

Address

Arundel House
Unit 1 Ground Floor, Amberley Court, Whitworth Road
RH11 7XL, Crawley, West Sussex,

Contact

Tel: 07920 387274
Email: crawleystayingwell@richmondfellowship.org.uk

Willow House Store in Coppull

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Categories: Crisis Service

Who we are

Richmond Fellowship’s Willow House crisis support service looks to address both your immediate crisis and longer term recovery goals.

It provides safe, high quality support with an emphasis on understanding the factors which contributed to your crisis.

The service equips you with strategies and tools to support your ongoing mental health recovery.

What we do

Provide practical and emotional support to people experiencing a mental health crisis.

Guests can stay for up to 7 days, develop a support plan and staff deliver interventions based on the support needs.

The aim is to prevent hospital admission and people feel better able to manage a crisis in the future.

Who we help

Support is available to those over 18, experiencing a mental health crisis.

Individuals must be under the care of the Home Treatment Team for Chorley/South Ribble or Preston and not detained under the Mental Health Act.


Getting referred

Home Treatment Team referrals only.

Address

Willow House
120 Chapel Lane
PR7 4PN, Coppull, Chorley,

Contact

Tel: 0330 008 3677
Email: info.centrallancscrisis@richmondfellowship.org.uk

White Gables Residential Service Store in Lincoln

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Categories: Crisis Service, Residential Service

Who we are

Richmond Fellowship’s White Gabels residential service works with you to recognise when you are becoming unwell and help you take preventative measures to avoid relapse. We work closely with multi-disciplinary teams to provide one-to-one bespoke support for you.

What we do

Our crisis support service offers 5 beds for individuals with mental health problems.

We provide safe, high quality support with an emphasis on understanding the factors which contributed to a person’s crisis.

We equip individuals with strategies and tools to support their ongoing mental health recovery.

The length of stay will be 24 hours to a maximum of 7 days with a potential to extend to 10 days through joint agreement.

Who we help

We support people aged 18 or over experiencing a mental health crisis who are under the care of Lincolnshire Partnership Foundation Trust crisis team.


Getting referred

Individuals are referred by the Lincolnshire partnership Foundation Trust Crisis Resolution and Home treatment only.

Address

Long Ley's Road
LN1 1EQ, Lincoln, Linconshire,

Contact

Tel: 0330 0083702

Redhill Safe Haven Store in Redhill

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Categories: Crisis Service

Who we are

Richmond Fellowship’s Redhill Safe Haven crisis support service looks to address both your immediate crisis and longer term recovery goals. It provides safe, high quality support with an emphasis on understanding the factors which contributed to your crisis. The service equips you with strategies and tools to support your ongoing mental health recovery.

What we do

Richmond Fellowship works in partnership with Surrey and Borders Partnership NHS Foundation Trust and East Surrey Clinical Commissioning Group. Our safe haven helps people with mental health problems to find their way out of crisis quickly, simply and without the need to go into hospital.

The safe haven is open 6pm-11pm Monday-Friday, as well as weekends and bank holidays. You can attend anywhere using our video call link to access the safe haven too.

We support people to develop emotional management and resilience, personal and life skills to achieve greater independence and self-esteem.

We provide a warm and welcoming environment in which to support you through a mental health crisis. As well as listening and supporting you, our team can also signpost to other services in the area that can be of support.

Who we help

Anybody experiencing a mental health crisis and in need of support.

Should you require support out of the cafe’s open hours, please click here.


Getting referred

Please contact the service for more details.


Give us feedback

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Address

Wingfield Resource Centre
St Annes Drive (off Noke Drive)
RH1 1AU, Redhill , Surrey,

Contact

Tel: 01737 771282
Website: https://www.facebook.com/SafeHavenRedhill

Lincoln Crisis Service (Witham Bank) Store in Boston

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Categories: Crisis Service

Who we are

Richmond Fellowship’s Witham Bank residential service works with people to recognise when they are becoming unwell and help them take preventative measures to avoid relapse. We work closely with multi-disciplinary teams to provide one-to-one bespoke support for individuals.

What we do

Our crisis support service offers 5 beds for individuals with mental health problems.

We provide safe, high quality support with an emphasis on understanding the factors which contributed to a person’s crisis.

We equip individuals with strategies and tools to support their ongoing mental health recovery.

The length of stay will be 24 hours to a maximum of 7 days.

Who we help

We support people aged 18 and over experiencing a mental health crisis who are under the care of Lincolnshire Partnership Foundation Trust crisis teams.


Getting referred

Individuals are referred by the Lincolnshire Partnership Foundation Trust Crisis Resolution and Home treatment only.

Address

44 Witham Bank West
PE21 8PT, Boston, Lincolnshire,

Contact

Tel: 01205 363938

East Lancashire Crisis House (Oak House) Store in Burnley

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Categories: Crisis Service

Who we are

Richmond Fellowship’s Oak House crisis support service looks to address both your immediate crisis and longer term recovery goals. It provides safe, high quality support with an emphasis on understanding the factors which contributed to your crisis. The service equips you with strategies and tools to support your ongoing mental health recovery.

What we do

Provide practical and emotional support to people experiencing a mental health crisis. Guests can stay for up to 7 days, develop a support plan and staff deliver interventions based on the support needs. The aim is to prevent hospital admission and people feel better able to manage a crisis in the future.

See a video tour of our service here.

Who we help

Anyone experiencing a mental health crisis.


Getting referred

Referrals are through East Lancashire home treatment teams.

Address

383 Padiham Road
BB12 6SZ, Burnley, Lancashire,

Contact

Tel: 0330 008 3678

Derbyshire Crisis House Store in Derby

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Categories: Crisis Service

Who we are

Richmond Fellowship’s Trevayler Crisis House looks to address both a person’s immediate crisis and longer term recovery goals. We provide safe, high quality support with an emphasis on understanding the factors which contributed to the person’s crisis. We equip them with strategies and tools to support their ongoing mental health recovery.

What we do

Our 24 hour crisis house provides up to 4 short term placements in a home-from-home environment for people experiencing a mental health crisis.

Average stays are 5 to 7 days but this is reviewed daily alongside the crisis team.

Staff are available 24 hours a day, 7 days a week to provide a safe and supportive environment.

We provide recovery focussed intensive support plans giving individuals the skills and confidence to manage their mental health and stay well.

We focus on practical problem solving and developing effective coping mechanisms.

Our service is co-produced giving the people we support a voice in their recovery.

Who we help

Our service is available to individuals aged 18 or over who live in the local area.


Getting referred

All referrals must come through local Crisis Resolution and Home Treatment Teams.

Address

309 Burton Road
DE23 6AG, Derby,

Contact

Tel: 01332 348080
Email: tv@richmondfellowship.org.uk

Central Lancashire Haven Store in Preston

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Categories: Crisis Service

Who we are

Richmond Fellowship’s Central Lancashire Haven is a welcoming and non-judgemental place for individuals struggling socially and emotionally with life challenges or who are in crisis.

We are open for telephone and face-to-face support during our full opening hours:

Monday to Friday: 9am–9pm
Weekends and Bank Holidays: 10am–9pm

No appointment required. Drop in for support and to refer into the Haven.

How we help

The Haven is a welcoming and non-judgemental place for individuals struggling socially and emotionally with life challenges or who are in crisis.

Our team of professionals and volunteers offer interactive one-to-one and group support. Our service is free to access.

Watch a video tour of our service here.

Who we help

Our services are available to people over the age of 16 who live in Preston, Chorley or South Ribble.

You may refer yourself to The Haven either by contacting the team by telephone in advance, or by visiting The Haven in person during our opening hours.

You may also be signposted to our service by a GP or other partner organisation.


Getting referred

  • Staff available at any given time to welcome people at The Haven. Anyone who arrives will be met and  assessed by a member of our team as quickly as possible.
  • Professional and specific individual advice in accessing appropriate help.
  • Guidance and information on how to manage your mental health and develop coping mechanisms.
  • Peer support from people who have been through similar experiences in talking through your issues and concerns.
  • Signposting available to other organisations for support with social crisis such as housing and benefits.

Address

Blanche Street
PR2 2RL, Preston, Lancashire,

Contact

Tel: 0330 008 3672
Email: centrallancashirehaven@richmondfellowship.org.uk
Website: https://www.facebook.com/RFHavenLancs/
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Richmond Fellowship is part of Recovery Focus, a group of charities with the shared aim to Inspire Recovery Together www.recoveryfocus.org.uk

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Head Office: 80 Holloway Road London N7 8JG
Tel: 020 7697 3300 Fax: 020 7697 3301

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Company Registration Number: 662712
Registered Charity Number: 200453