We’ve answered our most frequently asked questions – please get in touch if your query isn’t answered.
How long does the process take?
The process from sending in an application to starting to volunteer with us generally takes around eight weeks but this can vary. This is due to waiting for references, DBS check and your availability to attend our mandatory training. Completing relevant forms and submitting ID documents promptly can help speed up this process.
Is there an age limit to volunteering?
Generally you need to be over the age of 18 to volunteer with us; however, in our young people’s services, we do have volunteer opportunities for under 18s.
What will I be doing?
There are many different roles and responsibilities undertaken by our volunteers and often no two days are the same. We aim to fit your experience, skills and motivation to the different types of volunteer roles that we have. Talk to your local service for more details.
Do I need to do a DBS check?
Yes. All volunteers are required to undergo an enhanced Disclosure and Barring Service (DBS) check. We will cover the cost of this.
What happens if I have a criminal record, will this affect my chance of volunteering?
A criminal record should not stop you from volunteering with us; however, it will be assessed on an individual basis and may depend on the type of role you are applying for.
Would a disability stop me from volunteering?
We will endeavour to make any reasonable adjustments we can to meet your needs; however, in some services, there may be restrictions that may not make this possible. Please contact the specific services you would like to volunteer at for more details.
How many hours do I need to volunteer for?
We’re grateful for whatever time you’re able to give. The amount of time needed is different for each volunteering opportunity. This will be discussed and agreed with you during the application process. All we ask is that you are consistent in your commitment and let us know as soon as possible if your circumstances change.