Black History Month – sharing stories from our services

October is Black History Month, this year we have adopted the theme from a respected official Black History month organiser ‘Time For Change: Action Not Words’. This year is about going beyond celebrating and remembering history, we want to recognise the achievements and contributions that Black people and the Black community make to the UK every day.  

In keeping with this Recovery Focus and its partners want to celebrate what services, staff and people we support are doing to mark Black History Month and make a difference in their local communities. 

Today we are hearing from Nisha, one of our Employment Specialist’s at our Surrey Employment Advisor’s in IAPT (Improving Access to Psychologial Therapies) Service. Our Employment Services support people experiencing mental ill health to regain meaningful employment, training, education or volunteering opportunities that are right for them. 

Nisha shares the story of a person we supported who experienced microaggressions in the workplace, which have led to a job tribunal. Nisha walks us through the support she offered at our Surrey IAPT Employment Service, and shares her own thoughts on microaggressions and stereotyping in the workplace. 

I am an Employment Specialist working jointly with IAPT services in Surrey at our Richmond Fellowship Surrey EA’s in IAPT Service. I have been working as an Employment Specialist for almost three years.  

The experience of our client

Six months ago, I received a referral from a therapist, this client wanted to find another job or to resolve her current work situation. When I spoke to this client, she reported that she was working as a waitress but had been suspended from work with full pay. This client is a black woman and was suspended because of behaviour the employer claimed was inappropriate. 

The client received a call from her manager accusing her of not completing a task. The manager used foul language over the phone and threatened to fire her, the client was shocked with everything she heard and felt bullied. She decided to go into work to explain the misunderstanding. 

In the office, she found her white manager and colleagues, the client meant no harm, but her behaviour was perceived as aggressive, she was asked to leave the premises, as she did one of her work colleagues used inappropriate language towards her.  

She was called for a meeting regarding her behaviour and then was shown a camera which she didn’t know was in the office. The decision made by her company was for her behaviour to be monitored for 12 months without training.  

The support we gave at Surrey EA’s in IAPT

When she came to Surrey EAs in IAPT, she wanted to appeal against the suspension and make a grievance appeal against her two-work colleagues. In our sessions we focused on the suspension appeal and have been asking her company to provide the sound of the video, as the video was used as evidence for the suspension even though it does not have any sound.  

Her company claimed she was aggressive and inappropriate towards her work colleagues. She has been arguing that it is difficult for them to measure her body language as aggressive without hearing the foul and racial comments they are using towards her.  

Because we are not legally trained, I referred her to ACAS and a no win no fee lawyer to look at her case and see if she was subject to racial discrimination. In this case, the client was assigned an early conciliator, who is a mediator on her behalf. 

She personally thinks she was discriminated against because of her expression, which did not mean any harm, but it was perceived as aggressive behaviour. The company also have hidden the verbal abuse she received and ignored the foul and abusive language directed at her from work colleagues. 

My client fully lost her confidence and trust to work with white people because of the treatment she received from her current employer. She lost weight and hair because of the stress, and in one of our sessions she broke down in tears when she tried to explain her side of the story. 

I worked with her on building up her confidence to get back to work, by looking at her previous work achievement and contribution she made. We worked on her CV and interview preparation. As an employment specialist, I could also notice her confidence building up and now she is more aware of her employment and worker rights. She now works part time hours and is working with ACAS to solve her case that is still ongoing. 

My view on microaggressions in the workplace

As an employment specialist and a woman of colour, I have dealt with a few cases, like this one, about racial discrimination at work as well as hearing from other BAME people about how they have to deal with microaggressions in the workplace.  

Microaggression is an insensitive and problematic action or statement that often plays into racial stereotypes.  

Examples of microaggressions include: 

  • Not taking the care to correctly pronounce someone’s name or asking to shorten it. 
  • Denying someone’s racial ethnicity by stating that ‘you don’t see colour’. 
  • Like this experience above, assuming a black woman is being loud and aggressive.  

We should all call out microaggressions when we see them. 

I strongly believe that cultural awareness is a positive way forward to tackle racial discrimination and microaggressions at work. We should encourage learning of other people’s cultural norms, belief, attitudes, and behaviours, rather than allowing cultural barriers to feed into the stereotyping and prejudice narrative. 

It would be good to have an environment where people could learn about other cultures and behaviours rather than just white cultural norms. For example, African and Caribbean cultures can be more expressive which may be perceived as nosy, overconfident, or disruptive by more conversative personalities. We need the space to learn about our differences. 

Other ways to counter microaggression is to encourage microaffirmation in the workplace. Microaffirmations are tiny acts of opening doors to opportunity, gestures of inclusion and caring, and graceful acts of listening. 

Young People’s Week – opening the doors to Castle Supported Housing

At Richmond Fellowship we are proud to be part of the Recovery Focus Group of charities, supporting people impacted by mental ill health, domestic abuse, and the harms caused by alcohol, drugs and gambling.   

This week the Recovery Focus partners are focussing on our Young People’s Services we collectively deliver across the Group. At Richmond Fellowship we deliver the Castle Supported Housing service in Cambridge supporting young people aged 16 – 25 years old with their mental health. Our Castle Service recently became part of the Young Futures Partnership, working to support young people in Cambridge threatened with homelessness. This partnership will help the lives of many young people in Cambridge, with all organisations associated drawing on their collective experience, expertise, and resources to offer a consistent and quality service. 

The young people that enter the Castle service are often in a vulnerable state, unsure of where to turn next. Some young people have suffered a death in the family that trigged mental ill health. Others faced harsh experiences as a child that led to poor relationships with their parents or carers. Some young people were originally planning on pursuing education but a life altering experience made them change course. These young people have experienced a lot already at a young age in a very formative part of life when they are trying to figure out what their next steps are, what they want to do and who they want to be.  

With the support of the Castle service, young people have a safe place to live while they consider what those next steps might be. Our recovery workers work with the young people to develop their confidence and independence. The young people can learn how to budget, look after their own home, access training and education opportunities, learn coping mechanisms for their mental health and much more. 

There are many recovery stories to tell from our Castle Service. Below is some insight into the kind of impact our staff have seen in the young people that they have supported. 

“The service has offered Ryan a safe space to grow, express and action change of his own choices. The space he now has from his parents has had a positive impact on his mental health. He has decided he would still like to engage with the mental health support he has on offer and in place already, but this is now his choice, not his parents. The service has allowed Ryan to become more independent and self-confident to make choices of his own.” 

“Liam admits he is in a much better place and his relationship with his father is finally getting a chance to flourish. His job has given him a sense of belonging and being offered a promotion has proven to him that people have faith in him. He has seen the importance of engaging with support and has learnt how to access these independently so that he has a safety net going forward. Liam watched other service users move on positively and at one time felt very negative that this would never happen for him. Securing his own place has been and will continue to be a life changer. Finally having the opportunity to grow and become fully independent. 

“Julia is now set and determined to go to university and improve her future opportunities and although even six months ago she could not allow herself to feel excited, she says she is excited and not so fearful of change, she has acknowledged all the change she has already survived through no choice of her own. Going to university is her choice and her chosen change.” 

The names of these young people have been changed to protect their identity. 

Help us to continue offering this essential support to young people. Donate now to the Castle Service here. The Castle Service is one of the chosen charities for this year’s Northstowe Running Festival, find out more and donate now!

Richmond Fellowship joins Durham Alliance Partnership

Robert Templeton, Richmond Fellowship Director of Operations (right) alongside Area Manager Karyn Ainsley and the team.

Richmond Fellowship is proud to be part of a new partnership that will support County Durham residents with all aspects of their mental health in one go.

The all-inclusive approach of the new Durham Mental Wellbeing Alliance, which brings together 13 individual organisations, will improve access to 21 separate services, helping people to get the help they need without having to write, telephone or attend each service individually.

The alliance has been commissioned by Durham County Council and includes Richmond Fellowship’s two existing Supported Housing services in County Durham and our Floating Support service in the area as well as partners Home Group, Creative Support, If U Care Share, Mental Health Matters, St Margaret’s Centre and Waddington Street.

The new service removes the need for people to approach a number of different organisations and instead means that people can call one telephone number, a single point of access, to have their needs assessed and automatically referred to the most appropriate teams.

People will no longer have to tell their story more than once to access a wide range of free mental health, wellbeing and recovery services, including those which help with relationships, bereavement and suicide. The service will also provide support with accommodation, education and employability, as well as physical activity, befriending, finances and more.

Mental Health Alliance at the Radisson, Durham. Photo by: Silverbird Photography Emily Carey (www.silverbirdphotography.com)

70-year-old Tom Raine, from Gilesgate, is a service user turned volunteer who helped to plan the launch of the new alliance. Former engineer Tom sought support from two of the services which are part of the Durham Mental Wellbeing Alliance, before progressing to become a volunteer with both members, Waddington Street Centre and Home Group.

After several years, a heart issue forced Tom to take some time out and, like many people, he found that living with a chronic illness had a negative impact on his mental health. He turned to Waddington Street Centre again for support and after a period of recovery, was keen to get more involved in helping others to receive the help he had found beneficial.

Tom, who has always been someone who thinks of others before himself, quickly became involved with the mental health, anti-stigma and discrimination charity, Stamp it Out, where he is now a very proud trustee.

He is also an active member of the County Wide Forum, a service-user-led group which acts to support and address the concerns of people living with mental health problems. Tom said:

“I enjoy giving back to the community and have been volunteering and supporting many community projects for years. I’m pleased that the new alliance recognises the importance of involving service users in the planning and delivery of its services and am looking forward to being involved in making it easier for people to access mental health support.

Approaching services for help is a big step for a lot of people who struggle with their mental health. Reducing the number of services that someone needs to contact to get support is a fantastic move towards helping people to live better lives, without fear of stigma or having to repeat information”.

Robert Templeton, Director of Operations at Richmond Fellowship, said:

“We’re thrilled to be part of the new Durham Alliance Partnership, bringing together the expertise of our Richmond Fellowship services in the area alongside other partners in the Alliance.

The new partnership will help create a more streamlined referral pathway for those accessing support in the local area, meaning we can deliver our services to as many individuals needing mental health support in Durham as possible”.

Councillor Paul Sexton, the council’s Cabinet member for Adults and Health Services, added:

“The alliance will have huge benefits for people experiencing issues with their mental health, providing a joined-up approach which will ensure they receive the most appropriate support to meet their needs.

The collaborative approach brings together the skills, knowledge and resources of a number of providers for the benefit of people in County Durham and will provide an improved streamlined service.”

For more information or to self-refer to the service, visit www.durhammentalwellbeingalliance.org, call 0300 304 5527 or to find out more about the services Richmond Fellowship offers in the area, click here.

Being a Recovery Worker at Richmond Fellowship

Restrictions may have eased but the impact of the pandemic continues to bite, with recent figures showing that mental ill health has increased amongst adults and young people. We know that people will need support and services like ours ahead more than ever and we are proudly able to deliver that support and be part of the solution ahead to mental health.  

However, without our Recovery Workers, this support wouldn’t exist. They are our frontline staff, providing the direct support that makes recovery a reality for many people every year. We are proud of our recovery workers and the important work they put in to make recovery reality for the people we support. We want to send out a huge thank you to all our recovery workers for their dedication to continue delivering this needed support to people experiencing mental ill health.  

So, what is it like to be a recovery worker at Richmond Fellowship and what does the role actually involve? This week you’re going to be hearing from staff in a whole range of different services and models to support recovery. People we support will be sharing their stories and how the support they received from their Recovery Workers made a real difference in their lives. And this month’s Radio Sparky will be talking to staff at Holder House about their work, and what being a Recovery Worker with Richmond Fellowship has led to for them. 

You won’t want to miss out on the week, and we can’t wait to share some of the stories of our recovery workers. Make sure you follow us on Twitter, Facebook and LinkedIn and check out #RFRecoveryWorkers to stay up to date! 

Our recovery workers are inspiring individuals that make a real difference in people’s lives every day. Much of their work can be very challenging but equally rewarding. You could also be a part of our team of recovery workers across England. Why not see if there are vacancies in your area and start your journey with us as a recovery worker? See our vacancies here.

Opening the doors to our Kirklees Employment Service

This week we have been hearing from staff and people we support all about what it’s like to work within and be supported by one of our Employment Services. Our employment services help people to maintain or gain meaningful employment, training, education or volunteering opportunities that are right for and tailored to them. We deliver 38 employment services across England – and one of them is Kirklees Employment Service. We’ve already heard this week from some of our Employment Advisors at Kirklees over on our social media. Today we’ll be getting even more insight into the support that the service delivers, as well as hearing from our Kirklees Service Manager about what’s coming up next for the service.

So, what does the support look like at our Kirklees Employment Service? Their team of staff let us know…

Our employment advisors work with individuals aged 18 and over experiencing mental ill health and/or hidden disabilities. We work on a 1-2-1 basis to form an individual plan on how we can work together to achieve their goals. We provide practical employment advice and support around identifying skills, finding the right job for that person, creating CVs, interview preparation and much more, including retaining employment.

There’s so much more we do in between as well; we listen to people’s worries around employment and their confidence and skills, and we really focus on empowering people to see their own value and strength – there’s really nothing better than watching someone learn to realise that they can do these things and achieve their goals.

Without a doubt Kirklees Employment Service has a huge impact on the people they support – but what do they have to say about it?

“I was given so much support and encouragement that I considered a career in mental health support to try and help people as much as I was helped. I’m now a support worker feeling very satisfied in a job I might not even have considered if not for my advisor.” Person we support

“I have been able to find new volunteering opportunities which will strengthen my CV and have applied for jobs with the help of my employment advisor. Without her it would have been an impossible task.” Person we support

“The support that I have received from my employment advisor has enabled me to live a more confident and happy life. She has provided me with support and encouragement.” Person we support

“I felt like I was alone and back to square one, but my employment advisor made me feel like I mattered and always called at precisely the right time when I needed some help and guidance the most. I would definitely recommend the Richmond Fellowship for anyone going through difficulty with mental health.” Person we support

Kirklees Employment Service very recently won their contract to continue delivering this important support in their area. So, what’s coming up for service as they continue delivering support? Our Service Manager at Kirklees gave us an update.

“We recently won our contract to continue delivering our employment service in Kirklees. Towards the end of last year, I was lucky to be involved with the retendering of the service, working alongside our central service team. To support with this process we involved all staff, volunteers, customers, referrers and partners. We supported commissioners with consultation sessions, and made sure to use the feedback of people we support to help with identifying the needs of our service users to create a vision of a new employment service from April 2022. I was happy to see commissioners had taken on board people’s feedback from the consultation process, and the new service specification reflected the feedback of people we support.

We are always striving to increase the support we can offer to the community. As we begin a new year, and new contract, we are going to be increasing our offer to employers which will show us providing tailored support to organisations around mental health in the workplace, and support with the retention of employees.

We are linking up with far more organisations across Kirklees to provide our peer workshops around mental health and wellbeing into the community. We are also going to be providing community transition and integration workshops to minority groups.

We are excited about our new website that is currently under construction. The website will help us to reach even more people across Kirklees. The website will host some online guides to developing employability like a CV builder and interview tips. People we support will be able to seamlessly book onto peer support sessions and find out which service is best for them. The website will also host our new online referral system to services.

I feel lucky and privileged to be a part of shaping the future Kirklees Employment Service and supporting people across Kirklees.”

In 2021 our Kirklees Employment Service supported 472 people to find new employment, training, education or volunteering opportunities, as well as retain their current work. We can’t wait to see the impact they make this year – congratulations to the Kirklees team!

All our Employment Services put in important and necessary work to help people with mental ill health access employment opportunities. We are proud of the work they put in to inspire recovery. Check out employment services in your local area here, or find out more about Kirklees Employment Service here, as well as how to be referred to the service. 

Stay tuned to hear more from our other Employment Services across England this week. Including our Bath, North East Somerset, Swindon and Wiltshire IPS Employment Service in this month’s Radio Sparky Podcast. Follow us on Twitter and like our Facebook page to keep up to date.

Winter Wellbeing

The month of January can be a difficult time of year for people, what with winter weather, the start of a new year and finances biting after the festive season.  All too often we’ve started to see and hear the term Blue Monday being used to describe this particular Monday in January – packaging all these effects up and applying them to one day, and how people might be feeling.  

As a leading mental health charity, we don’t believe Blue Monday is the best way to talk about mental health and wellbeing. As we all know, people experience mental ill health throughout the year, not just on one day. We do acknowledge that the winter can be particularly hard on people’s mental health though. So, we’re turning our social media and internal communications focus on Winter Wellbeing – today and through the rest of January.  

Many of our services are for people experiencing severe mental ill health, often for people who need long term specialist support and help – maybe through our Crisis Services, or our Supported Housing. However, as a national mental health charity, we know that from time to time we all need to remind ourselves of the simple acts that can support our wellbeing. Basics that we could all be doing more often – particularly after a challenging two years when many of us may have not noticed the long-term impact a pandemic has had on our mental health.   

One of our models to support recovery at Richmond Fellowship is Community Support, and we’ll be particularly drawing on their expertise this month. As we all know, having community around us that can help to lift us up is so important for our overall wellbeing.  Our Community Support services work to limit social isolation and reach individuals experiencing mental ill health to help reconnect them with their communities. They’re tailored to the individual and work in multiple ways to deliver support. This could be either 1:1 support with day-to-day activities such as shopping and finance, or group support sessions with opportunities to volunteer, get outside and involved with local people.  

“I could discuss my triggers with a staff member without feeling ashamed. His lived experience allowed me to become more confident in expressing myself and to feel less ashamed of my illness. I have never found this support anywhere else.”

Person we support

 

“I feel that every person should be given a chance to achieve things in their life, no matter how big or small. I enjoy building relationships with people we support and their families – this enables them to get the best support tailored for them.”

Community Link Advisor

Our community services and staff encourage the people we support to develop new skills and further their interests knowing the powerful impact that has on people’s wellbeing. For instance, at Our Time Community Support in Liverpool, Marshall, a person we support developed podcasting skills through his support from us. Marshall then featured on our very own RadioSparky Podcast to share his experience within our community support services and how the opportunities he had to develop his creative skills improved his mental health. You can find out more and listen to the RadioSparky podcast here.  

“I feel our community services have a massive impact on the people we support. We give them hope and a purpose as we help them achieve small meaningful goals they set themselves. Our support is very service user led and we work with them to develop their own ideas into achievements.”

Community Link Advisor

So, as you can see our Community Support teams are experts in everyday wellness and mental health recovery – and this week and month we will be sharing their advice on wellbeing, particularly in the winter season, whether that’s how they facilitate wellbeing in their own lives or with the people we support.  

Don’t forget to follow us on Twitter and like our Facebook page to stay up to date with our #WinterWellbeing advice straight from our specialist staff. 

Find out more about our community services and the support in your area. 

World Mental Health Day 2021

This World Mental Health Day, with the theme “mental health in an unequal world”, we consider geographic inequities in mental health support, how the pandemic is exacerbating them and what we need to be doing about it.

In a crisis

We’ve all seen this coming. We knew the pandemic was going to intensify existing needs and create new ones. Great mental health support has never been more needed. Yet we are heading for a situation where people will need to be more unwell than ever to access the support they need, when they need it.  According to the Centre for Mental Health: “the equivalent of 8.5 million adults and 1.5 million children and young people will require mental health support as a direct impact of the pandemic during the next three to five years. The total increase in demand is around 10 million people. The predicted levels of demand are two to three times that of current NHS mental health capacity within a 3 – 5-year window.”

We know this will horrifically impact so many people – especially those experiencing a mental health crisis. We are already seeing that from our own work – with a marked increase in referrals to our crisis support services from pre-pandemic in 2019 to 2021. To put this into context – between January and March 2019 we received 368 referrals, 396 in that same period in 2020, but 570 in 2021. This equates to an increase of 7% from 2019 to 2020, and then a 43.9% increase comparing the same periods in 2020 and 2021.

It is clear that if we’re seeing more people in crisis, we need to have the right services to support them. As we’ve said before, presenting at A&E can’t be the only option available to someone experiencing a mental health crisis. And the NHS, now more than ever, needs to prevent unnecessary hospital admissions and delayed discharges for mental ill-health. Alternative crisis provision, provided in partnership with the NHS, is going to be needed even more in the months and years ahead.

We have been pioneering crisis services for over 17 years – and we’re on course to open our 10th and 11th Crisis Houses this year. These will be Crisis Houses like our Oak House service in Central Lancashire – a safe and welcoming home for up to six people. Someone in crisis will be referred to us by the local Home Treatment Team – and come and stay for between 7 – 14 days. They’ll have their own ensuite room, and work with us to develop their own tailored support package. We pride ourselves on the quality of our accommodation as well as the quality of our support – and our non-clinical crisis bed costs as little as £171/night compared to an average of £406 for a hospital bed, which can rise to £561/night if an Out of Area Placement.

We believe that everyone in England should have the right to access alternative crisis provision like this in their local community – yet right now this sort of provision is patchy at best. People in crisis should not be facing a postcode lottery for support, nor face being sent far away from friends and family

Jobs, homes, friends

Looking at the mental health landscape ahead, we know it’s not going to just be about supporting people in crisis. We’re facing up to a volatile economic and employment situation – and all the uncertainty that will come with it.  Supporting people with mental health needs to stay in and access jobs is a key tenet of our work – and we know that specialist employment services are going to be very necessary in the post-pandemic world.

The NHS Long Term Plan already recognised the importance of models like Individual Placement and Support (IPS) – and we wholeheartedly support this. As the NHS says “it is the best evidence-based approach to help people get and keep a paid job.” Staff in our IPS services (we currently run 11, all in the south of England) meet regularly with the people referred to us to provide support with looking for employment, developing a detailed work preference profile to ensure the work is suited to the individual. Those using the service will receive support and guidance on how and where to look for jobs, help writing effective CVs, cover letters and applications and help to get through interviews. They receive confidential advice on how to disclose health matters, when and how best to do it.

However again we see geographic inequities – with IPS services still at the large-scale trial and pilot stage. At a point where we know we’re going to see more people with mental health needs affecting their employment and job prospects, we need to keep the pressure up for services like these to continue to be invested in and at scale.

This World Mental Health Day we’ve focussed on two areas of our work where we fear inequities, especially geographic ones, could have the biggest impact.  But finally, as a charity that began in supported housing over 60 years ago, we’d never miss the opportunity to reiterate the importance of safe, stable and secure housing in the face of mounting mental health needs.

We offer nearly a thousand residential placements for people across the country – ranging from housing support to help people manage their own tenancies, to supported housing and registered care homes. We know that a stable home is essential for people to have the security to regain positive mental health. However pressurised NHS provision means that in many areas people are stuck in hospital beds, and not being proactively moved from hospital into settled accommodation.

Ultimately we’d like to see, and want to help, more effective pathways of support. Ones that make the most of partnership working and the skills and expertise of the charity sector. We know what best practice can look like – let’s use this World Mental Health Day to keep the pressure up for it to happen on an ambitious and national scale.

Radio Sparky: October 2021 podcast

Listen to our latest edition of Radio Sparky, the podcast which shines the spotlight on the excellent work happening at Richmond Fellowship services across the country.

In this edition to mark World Mental Health Day 2021; Matt Webb Communications and Marketing Officer speaks to Richmond Fellowship’s Director of Operations Robert Templeton about this year’s theme ‘mental health in an unequal world’ and what the charity is doing to ensure mental health provision is available for all.

“Our crisis beds cost as little as £171 per night and that’s compared to an average cost of at least £400 to a hospital bed, or even £500 a night for an out of area placement. We believe that these Crisis Houses and this type of provision really is something that has a real future in terms of meeting those increasing demands from people who are needing the types of services we provide”. – Robert Templeton, Director of Operations.

World Mental Health Day 2021 – Our Employment Services

At Richmond Fellowship we are marking World Mental Health Day. The theme this year is ‘Mental health in an unequal world’. In our blog earlier today we touched on the inequities we see ahead in mental health support and how the pandemic has intensified people’s needs. We know that we are facing a difficult economic and employment situation in the UK post-pandemic, which will see more people with mental health needs requiring employment support. Our employment services are a key part of our work that can combat this developing situation. In our blog we touch on the need to keep the pressure on for services like our employment services to be scaled up quickly across the country so that we can effectively face this situation and support as many people as we can across the country. 

Our Individual Placement Support (IPS) Employment Services specialise in providing support for people living with or recovering from mental ill health to find paid employment, voluntary work, education, and training or to retain their current employmentOur IPS employment advisors and specialists meet regularly with the people referred to us to not only find employment, but also develop a detailed and tailored work preference profile to ensure the work is suited to their needs. Throughout the pandemic our IPS employment services were able to help many people recovering from mental ill heath retain and find work, in what was and still is an uncertain time. 

The impact of our IPS employment services is undeniable, this model of quality mental health support can have a life-changing impact on the people we support, as well as the environments they work in as we see in Zach’s story below. To show this to you, today we are sharing two recovery stories written from the perspective of our staff from our Bath, North East Somerset, Swindon and Wiltshire IPS Employment Service 

The names in these two stories have been changed to protect the identity of the people we support. 

Julie’s Story 

The IPS employment specialist met Julie towards the end of the first lockdown. She had been afraid to go out, hadn’t worked for some time and had no confidence in herself. She found it hard to communicate with others due to not socialising for a long time. Initially, the employment specialist had phone calls and socially distanced walks with Julie. We came to learn how badly bullied she had been in previous corporate roles. She was very artistic and had a background in print and design and was keen to try this again. The employment specialist approached a small, family-based company in Somerset, who offered Julie an hour’s voluntary work a week. It wasn’t long before they were covering her travel expenses, wanting to give something back to reward her for the amazing work she was doing.  

Shortly afterwards, the company offered her an apprenticeship. She has gone from working a few hours a week to doing 4 days a week and her confidence has grown. She now aspires for the future, and it is a joy to see how happy she is in finding a supportive employer. 

Zach’s Story 

The employment specialist has been working with Zach for over 18 months. In this time Zach has experienced a decline in his mental health while at work. However, by working closely with IPS, Zach has gained the confidence to remain in work.  

Zach’s manager has worked closely with the IPS service to help support him within the workplace. He has requested mental health training from IPS for all employees, to allow them to have a greater understanding around mental health and how they can, not just support Zach but also each other. He has also requested extra training to learn more about Zach’s specific mental health diagnosis to help him understand how better to support Zach going forward.  

Zach has stated that he would not be in work without the support that has been given to him from the IPS service and is grateful for the ongoing support.  

Zach’s employer has stated that being supported by IPS has allowed them to better understand mental health within the work place which has inspired them to increase awareness and take a proactive stance within their company to support all employees to maintain good mental health.  

As a result of the ongoing work with IPS and seeing the progress Zach has made, the employer has now stated they are willing to help other clients within the IPS service by offering them the opportunity to earn valuable skills to help them get back into the working environment by offering work experience in several departments within the company. Zach is going to help with the scheme and be a mentor to other clients once this scheme has been set up.  

 

These stories are a positive example of mental health support having a huge impact on people and their daily lives. This World Mental Health Day we are calling for more of this specialist quality support, across the country. We know that it is needed, and for everyone who needs it, now more than ever. 

Make sure you continue to follow along with our conversations this #WorldMentalHealthDay on our Twitter and Facebook 

Supported Housing Social Media Week – #OurSupportedHousing

This week we are dedicating all our social media accounts to our Supported Housing services!

Did you know that Supported Housing is where Richmond Fellowship started – over 60 years ago? These days we’ve grown to deliver a wide range of mental health services, but we continue to be pioneers in the field of supported housing. We know that people need to feel safe, secure and supported in their accommodation in order to be able to focus on their mental health. Our supported housing services provide people with a real home as well as access to support from Richmond Fellowship’s team of highly trained recovery workers.

We now have over 50 supported housing services across England, and all our residents receive individually tailored support plans from a highly trained team to support them on their recovery journey. Our staff work with our residents to create a model of support that best suits their needs and goals.

“Richmond Fellowship helped me with life skills and built my confidence up. I went from being in and out of hospital all the time to managing my symptoms using techniques Richmond Fellowship taught me. I’ve been out for two years, and I thank them for that.”

Person we supported

All week we are going to be giving you a look behind the doors of our supported housing – you’ll meet the staff; hear from the people we support and see what really happens in this type of specialist housing.

Make sure to follow us on Twitter and like our Facebook page to stay updated on all things Supported Housing this week and check out the hashtag #OurSupportedHousing.

To find out a bit more about our Supported Housing click here.

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