We operate a recovery strategy based on five key areas:

One to one support from our trained support workers covering: tenancy related support, support with domestic tasks, non-clinical specialist support to help manage mental health needs, employment support to get back into work.

Partnership working and community links – one to one support from our community links team introducing you local support
options and activities.

Peer support – from people who have lived experience of mental health problems and substance misuse, helping you with your recovery journey

Courses and groups – Structured sessions covering practical skills, therapeutic activities and confidence building workshops.

Virtual support – We offer virtual support to help people take control of their recovery and access support independently when
they need it.

Our service offers:

• A warm, comforting and homely environment to tackle a mental health crisis and substance misuse.

• Access to trained staff and peer support to develop personalised coping strategies and recovery management techniques.

• Friendly and knowledgeable staff who help you deal with a mental health crisis or substance misuse

• Education about mental health support, substance misuse and signposting to further services.

We work with people in a period of crisis aged 18 and over in Redcar and Cleveland with mental health problems or a history of substance misuse. Access to crisis services are made through the crisis team.

Referrals to our rehabilitation service are made via the Mental Health Panel – to find out more please contact a member of your care team or contact us directly to find out more about referral processes.

At the heart of everything we do lies:

• Hope: the belief that recovery is possible for every individual
• Respect: valuing differences and all contributions
• Enabling: giving people encouragement and support to achieve their goals
• Inclusion: the belief that everyone has a right to participate fully in society.