Newcastle Transitional Floating Support

105A Howard Street
North Shields
Tyne & Wear
NE30 1NA

0191 2960967
0191 2962933

We’re here to help individuals improve their mental health and live independently.

We concentrate on a person’s individual needs and work with them on a one-to-one basis in their own home or community setting to help them achieve their goals and aspirations.

We provide practical and emotional support and focus on what someone can do rather than on what they can’t. Support through this service is provided from personal budgets, please contact us to find out more.

How we help

We provide a range of tailored support designed to help you to:

  • Maintain your tenancy
  • Develop your domestic skills
  • Manage your finances
  • Establish social contacts and access community facilities
  • Access employment, training, education and volunteering opportunities
  • Improve your health and wellbeing through access to health services
  • Contact other relevant agencies such as debt advice.

When you begin using our services you’ll be matched with a support worker who’ll meet you a minimum of once a week either in your home or in a community venue such as a café. The times and location of these meetings are decided between you and your support worker. You’ll develop your personalised support plan and regularly review your progress.

Who we can help

Our transitional floating support service provides up to five hours floating support for up to 12 weeks, to clients from Newcastle who are in a transitional period of their lives.

They may have been in hospital for some time and are preparing to move back into the community, they may have experienced a dip in their mental health or they may be moving home, for whatever reason they may need some additional short term support.

Our approach

At the heart of everything we do lies:

  • Hope: the belief that recovery is possible for every individual
  • Respect: valuing differences and all contributions
  • Enabling: giving people encouragement and support to achieve their goals
  • Inclusion: the belief that everyone has a right to participate fully in society.