Privacy & cookies statement

Richmond Fellowship is dedicated to safeguarding and preserving your privacy when you visit our website.

Our privacy policy described below explains what happens to any personal data that we collect from you when you are on this site. If you are looking for our full Privacy Notice click here.

By using our website you agree to this privacy policy and you consent to our use of cookies in accordance with the terms of this statement.

We do update this policy from time to time so please return and review it regularly.

Information we collect

In operating our website we may collect and process the following data about you:

  • Details of your visits to our website and the resources that you access including, but not limited to, traffic data, location data, weblogs and other communication data.

How we use your information

The information we collect and store relating to the use of this website is exclusively used to enable us to provide our services to you.

We do not reveal this information to third parties.

Links

We may include links on our website to other websites which we do not control or manage. We do not accept any responsibility for how these websites use your information and you should check their own privacy policies.

Cookies

Our website uses cookies. Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

There are two main kinds of cookies: “session” cookies and “persistent” cookies. Session cookies only last while you are online and are deleted when you close your internet browser. Persistent cookies outlast user sessions and remain stored on your computer until you delete them or until they reach their expiry date.

We use Google Analytics to analyse the use of our website. It uses cookies to generate statistical and other information to create reports about the use of our website. Google then stores this information.

Cookies do not contain any information that personally identifies you and a cookie in no way gives us access to your computer or any information about you.

Most browsers allow you to manage cookies and disable them if you want.

Clearing your tracks – safe browsing online

If you are in an abusive or controlling relationship it is important you stay safe online when viewing support like our DVIP and MyTime service pages.

We have given the option to close our website immediately. By clicking ‘Hide This Page’ on the right hand side of the screen the website will take you to the Google homepage. However, to cover your tracks fully you should delete your computers browsing history as the internet browser you are using will keep records of all websites and webpages you visit. It is important you do not delete everything as this could raise suspicions, only delete the relevant websites.

Some internet search engines like Google, keep a record of the words you have used to look for information online. To delete this information, check the settings for the toolbar/browser you use.

Disclaimer: Deleting your history and toolbar may vary on different internet browsers. We advise that if you are worried someone will know you’re trying to seek help, use a public computer (e.g. at work or in a library) or a friend’s device. We do not advise that you search for help on a device you share with your abusive partner.

If you are in immediate danger, please call 999.

Contacting us

We welcome any queries, comments or requests you may have regarding this privacy policy. Email us at: communications@richmondfellowship.org.uk