Information is something we handle a lot as a national mental health charity, a lot of this being personal and sensitive in relation to the people we support, our staff and the organisations we work with.
We know it’s really important that this is handled carefully and held securely in our systems, which is why each year we run an awareness week for our staff.
The awareness week will involve posters in our services and offices across the country, giving our staff and volunteers a handy booklet with guidance about information governance, and talking about our shared duties throughout the week to make sure everyone’s up to speed.
Information Governance is a framework which brings together legal rules, guidance and good practice to ensure that we can be trusted to handle information in a confidential and secure way. It’s something all our staff and volunteers are responsible for so we make sure they’re all informed, trained and prepared so that we can avoid any information breaches.