Northumberland Floating Support

105A Howard Street
North Shields
Tyne & Wear
NE30 1NA

0191 2960967

Download our floating support leaflet.

We’re here to help you improve your mental health and live independently.

We concentrate on your individual needs and work with you on a one-to-one basis in your own home or community setting to help you achieve your goals and aspirations.

We provide practical and emotional support and focus on what you can do rather than on what you can’t.

How we help

We provide a range of tailored support designed to help you to:

  • Maintain your tenancy
  • Develop your domestic skills
  • Manage your finances
  • Establish social contacts and access community facilities
  • Access employment, training, education and volunteering opportunities
  • Improve your health and wellbeing through access to health services
  • Contact other relevant agencies such as debt advice.

When you begin using our services you’ll be matched with a support worker who’ll meet you a minimum of once a week either in your home or in a community venue such as a café. The times and location of these meetings are decided between you and your support worker. You’ll develop your personalised support plan and regularly review your progress.

We can also provide a personal assistant service through an hourly charge. Contact us to find out more.

Who we can help

Our service is available to anyone aged over 18 who lives in East Northumberland and who has a mental health problem.

Referrals are usually made through your community psychiatric nurse, social worker or care co-ordinator. If you don’t have any of these involved in your support please still get in touch as we may be able to provide you with some help or we can signpost you to appropriate alternatives.

Our approach

At the heart of everything we do lies:

  • Hope: the belief that recovery is possible for every individual
  • Respect: valuing differences and all contributions
  • Enabling: giving people encouragement and support to achieve their goals
  • Inclusion: the belief that everyone has a right to participate fully in society.