Waltham Forest Employment Service

Albany House
19 Mansfield Road


Established in 1996, the employment support service in Waltham Forest began as a trio of advisors and has expanded over the years to become the large service today that is well-respected and trusted by health professionals and clients.

We offer employment support to people who wish to return to work after recovering from mental health problems. Our advisors work closely with community mental health teams and secondary care to support people with enduring mental health problems who are highly motivated to return to work.

In addition, we offer support to people who are employed, but risk losing their jobs because of work-related stress or other mental health problems.

How we help

Clients receive expert support from our qualified advisors in all areas of employment – job search, applications, CVs, interview skills, training and career advice.

We offer job retention support for clients who are in work and experiencing mental health problems that lead to absence or poor performance. We also give advice and support for employers to help them understand and support their employees.

Our clients receive one-to-one advice and guidance sessions from their own employment advisor. They get a personalised service which helps them identify their goals and plan effective ways of achieving them. The advisor supports, encourages and motivates them until they achieve their aims.

We work closely with local health services, education and training providers, volunteer centres, employers and Jobcentre Plus to ensure that each person has support tailored to meet their individual needs and goals.

Who we can help

Our service is available to people who live or work in Waltham Forest. Most of our clients are referred to us through their GP, psychiatrist, social worker, occupational therapist or other health professional.

Our approach

At the heart of everything we do lies:

  • Hope: the belief that recovery is possible for every individual
  • Respect: valuing differences and all contributions
  • Enabling: giving people encouragement and support to achieve their goals
  • Inclusion: the belief that everyone has a right to participate fully in society.