Richmond Fellowship News

Below you'll find all the latest news from Richmond Fellowship.

For comment, interviews, case studies or information on our latest news, journalists can contact Richmond Fellowship’s Communications and Marketing team on communications@richmondfellowship.org.uk or phone 020 7697 3364.

World Suicide Prevention Day – A personal story

This World Suicide Prevention Day we hear from a member of our Life Links staff about their recovery journey, the support they got to overcome suicidal thoughts and their work now to support others.

My experience with mental health started long before I was a volunteer at Life Links. As a child, I grew up a witness to domestic violence in the family home. My Mum was a victim of domestic violence from her partner at the time for many years and growing up I lived in a very controlled environment. This hostile way of living continued into my early teens, when they eventually separated. This had more of an impact on me than I could understand as a thirteen year old girl still trying to understand herself.

At the time, I struggled with coming to terms with their separation and the adjustment to a life without being controlled. Painful memories plagued my mind daily and my emotions were difficult to manage. This led to very unhealthy coping mechanisms such a self harm. I also became an insomniac, sleeping for two or three hours a night. I ate very little, often only having one meal a day.

On November the 12th 2010, I threatened to end my life.

On November the 12th 2010, I threatened to end my life. I had a plan and I was certain I wasn’t going to be here anymore. Thankfully, for me my Mum found out and she got medical advice from my GP. It was then that it was best decided that I would go into a Mental Health Unit for adolescence as an inpatient for two weeks.

It was there where I was diagnosed with Post Traumatic Stress Disorder and in the hospital was the first time that I had felt safe in a long time. When I was discharged, I went to live with my Dad and my step Mum and begun the journey of healing. I have always been very fortunate to have an incredible support network of family and friends that empowered to believe that Mental Health Recovery is possible.

I spent a lot of time adjusting to life after my hospital admission. I went to school on a part time basis to allow me to adjust and focus on my recovery as at the time, I was attending weekly counselling sessions. It was in these sessions that I grew as a person, empowered and charged with the belief that life would get better and it did.

It was in those sessions and also reflecting on them afterwards that really helped me to understand the importance and impact the relationship between the Mental Health professional and the client can really change a persons life as it completely changed mine. For the first time in my life, I was in an environment where I felt safe in sharing my emotions. I developed a strong sense of trust and security in myself and others.

For the first time in my life, I was in an environment where I felt safe in sharing my emotions. I developed a strong sense of trust and security in myself and others.

After two years, my counselling came to an end but I was armed with all that I had learned about myself and I was finally able to move forward. I started attending school full time and by the time I finished school in year 11 I left with 6 GCSE’S and the world at my feet.

I was almost certain that I wanted to work in the Mental Health Field, but I was unsure of what exactly I wanted to do. I did a two year course in Health and Social Care which then led me to complete my dream degree in Psychology.

During my degree, it was then where I began to question whether I wanted to or would be able to work in the Mental Health field. I questioned whether it would be something I could manage emotionally due to my past experience, or whether it would be an asset in enabling me to help others.

That is when I found Life Links sat on a computer in the library at University. I was looking for volunteering experience as part of my degree and I thought that in order to see whether the Mental Health field would be right for me, I could volunteer and that way I would know.

So, that’s exactly what I did. I sent a copy of my CV and cover letter to Shannon and the next thing I knew I had and interview and then, I was a volunteer and a passionate one at that due my past experiences.

I grew in so many ways through my volunteering experience at Life Links, but mostly in confidence.

I grew in so many ways through my volunteering experience at Life Links, but mostly in confidence. At the beginning I wouldn’t answer the phones on the information line out of fear that I would say the wrong things and the idea of delivering workshops was absolutely petrifying.

It took some time, but with encouragement from Shannon, staff and the other volunteers I begun to build my confidence and before I knew it, I was answering the phone without even thinking and delivering a workshop begun to feel natural. I actually found that I really enjoy public speaking.

Life Links provided me with the environment to grow, trust in myself and my own abilities and rocket in confidence. I took every opportunity that was given to me, including delivering a series of recovery education workshops at Recovery College and taking part in an OCN accredited training course in which I received an accreditation for.

The more I learned about the job role from the Recovery Workers, the more it felt like the right route for me as Richmond Fellowships values are very much in line with my own. Volunteering with Life Links made the decision for me that the mental health field was right for me and that my own mental health experience would only be an asset in understanding and helping others.

So, once I finished my degree in which I obtained a 2:1 classification there was much to my delight a job opening as a Recovery Worker and here I am. I don’t think ever in my life I have felt like I fit in like I do with the team at life links.

I don’t think ever in my life I have felt like I fit in like I do with the team at life links.

The supportive and encouraging atmosphere shows me daily that this is the right place for me to be and the experience of working with my own clients and seeing their progress is rewarding, not just for me but in how I feel for them. As I hope to empower my own clients in the way that I felt in powered within my own Mental Health journey.

Throughout my journey with Life Links and a volunteer and now staff, I have seen the demand for the service continue to increase and I have seen first hand how beneficial the service is for those who use it. Today is a celebration of staff, volunteers and service users and I feel incredible humbled to be a part of Life Links.

 

Post lockdown tour of our services

Since lockdown has started to ease, Jo Schofield, our Head of Operations in the North, has taken the opportunity to visit several services and see for herself how staff and people we support have been getting on.

In this blog, she tells us more about these visits and what they tell us about our staff’s commitment to Making Recovery Reality, and how proud she is of how well staff and people we support adapted to the COVID-19 pandemic

Moor View (Care Home)

Yesterday was a great day for me. As Head of Operations for the North, I have always been out and about visiting our services but due to Covid-19 that hasn’t been possible since March 2020. However, yesterday I ventured out to my first service visit since lockdown. I visited Moor View our registered care home in Halifax with 24-hour nursing. Upon arrival, I was temperature checked and offered disposable PPE.

Even though I was at Moor View for a meeting with colleagues, I took in the environment and was impressed with the cleanliness of the building. I introduced myself to two staff who I haven’t met before and they told me that they felt safe in the workplace, they felt well informed and supported. Whilst I have heard daily about the good work that is happening in services, there is nothing quite like seeing it for yourself!

Our frontline workers have continued to go into their workplace and adapted their home life to ensure they are as safe as they can be to continue to support the people that use our services.

Today I really felt such pride for everyone I met at Moor View. Not only our frontline staff for their awareness and alertness around Covid-19 but also the people living in our services. It was obvious to me that a lot of work had taken place to educate some of our residents about keeping themselves safe and respecting personal space and maintaining a safe distance with our staff and other residents and visitors to the service.

Trevayler (Crisis House)

Continuing on my visits to services to see how things are going on the frontline during the pandemic, last week took me to Trevayler. Trevayler has two elements; a transitional unit for people moving from a hospital setting and also a crisis house for people experiencing a mental health crisis that require some interventions to prevent a further relapse in their mental health.

As I walked down the drive, I could see what has now become a familiar sight when visiting Richmond Fellowship services; the colourful rainbows in the window that residents and guests had coloured to represent “hope” during the pandemic.

On arrival I was told that I was entering a Covid-19 free zone and asked if I had had any of the identified symptoms, which I confirmed that I had not. I spent time walking around the building and viewing an area of the building that will be transformed into a Crisis Haven over the coming weeks.

There were six staff in handover and I talked to them about how they felt coming into work on the frontline during the pandemic. They collectively told me that this was their job and that they did what they do. At this point, they felt very supported and said that  Richmond Fellowship had done everything possible to make sure they were safe.

As a senior leader in the organisation, I came away feeling proud of the staff working at Trevayler and how they had made adjustments to their lives to ensure the safety of those they support.

There are no words that can describe my gratitude of those working on the frontline to ensure that people we support continue to get the support they need, when they need it.

Tower House (24 Hour Supported Housing)

Last week, my service visits continued. I went to Tower House which is a 24 hour Supported Housing Service in Chester.

Upon arrival I couldn’t hide my smile as I saw the window covered in rainbows acknowledging “hope” during the pandemic. Residents engaged with craft sessions to decorate the window; joined in the clap for carers on Thursdays at 8pm and knew the importance of keeping themselves safe to reduce the risk of falling victim to the virus.

As I was shown around the beautiful building I met resident after resident who kept a safe distance and wore their face masks when they were in communal areas. One of the residents I spoke to explained that they had COPD and therefore was exempt from wearing a face mask but told me that they weren’t going to take any chances and was happy to wear one to keep everyone safe.

The three staff on duty spoke to me about how the residents have responded positively to changes within their living environment and how to start with it was extremely difficult but with lots of education about the Coronavirus and additional support offered, residents had responded really positively. They were really proud of how the residents had adapted during this really difficult time.

I came away from Tower House feeling confident that the staff and residents were working together to keep the service operating in a safe way and that the safety measures in place were not intrusive, but a true reflection on how the virus is being taken seriously within the setting.

What these service visits have shown

These service visits have reinforced what I already knew about our amazing staff and people we support. Throughout the entire pandemic, staff have shown resilience and commitment to our mission: making recovery reality. Even when the country was in a state of crisis, every staff member I encountered radiated hope and respect. They were all focused on enabling the people we support to achieve their goals even in the most adverse external circumstances.

As lockdown measures continue to change, we will keep working with staff and people we support to adapt how our services operate. We believe that everyone has a right to participate fully in society, and we will always ensure our services are running – whatever challenges the future might hold.

Big White Wall: New name, continued support

We are excited to announce that our partners at Big White Wall are re-naming.

The service, which is available for free to all of our staff, people we support and volunteers provides a safe online community to support your mental health, 24/7.

Big White Wall has undergone significant transformation in past few years, and they feel that it is the right time to move the brand forward. Through research and open conversation, they have chosen a name that truly represents the company and their values of inclusivity, positivity and belonging, regardless of gender, ethnicity, sexuality or religion.

What’s next?

At the beginning of August the new name will be announced, and you will start seeing communications from the service that look different, including an updated URL and logo. Up until the beginning of August the service will continue to operate as Big White Wall.

The service name is changing, but the commitment to providing safe and accessible mental health support remains consistent.

If you aren’t yet a member, and you feel like you need a place to talk visit www.bigwhitewall.com today to find out more.

Pride at Recovery Focus

“No Pride for some of us without liberation for all of us” – Micah Bazant

Katie Howlen, HR Shared Services Coordinator in People & Organisation Development, gives a short history on the background of Pride month and why it is still important today.

June marks Pride Month, usually, a cause for celebration but circumstances feel very different this year. Pride month is a joyous month where people come together to celebrate the amazing achievements of the LGBTQ+ community, raise political awareness of current issues, and show unity and solidarity.

The Covid-19 pandemic already meant that Pride this year was going to feel different. Now even more so as the Black Lives Matter movement sees people globally taking action to protest racial inequality.  While it may be hard to feel the same sense of joy and unity while so many are in pain it is important to remember that the gay rights movements started with protests led by black members of the LGBTQ+ community.

Pride has been an annual event to mark the anniversary of the 1969 Stonewall uprising in New York with the first UK Pride Rally in London 1972. The Stonewall uprising took place in the wider context of the civil rights movement. After a decade of raids, arrests, police brutality and oppression faced by the LGBTQ+ community, the Stonewall raid was the catalyst for riots and protests. Led by black trans women, drag queens, gay men & women as a collective these protests and riots lasted several days and marked the start of the gay rights movement we know today. Courageous individuals such as Marsh P. Johnson, Sylvia Rivera and Miss Major Griffin- Gracey lead the fight against brutality and injustice towards the gay community in America which then spread globally.

Although this Pride month may not be what we usually know it is still so important to celebrate the achievements that have been made over the past decades and are being made right now. We should use the current climate to provide context and steer for the work that still needs to be done.

So this Pride I am happy that our organisation shows unity with and celebrates the LGBTQ+ community and is committing to that work ahead. However, it is imperative that as a national charity, we maintain this support all year round and not just for Pride month. We must ensure that all voices within the LGBTQ+ community are heard especially those who may be less visible and marginalised. As a national charity with equality and inclusion at the heart of what we do we should and must ensure all our employees are heard, and that they can challenge and provide input into how we can make our organisation more inclusive and diverse. With the Black Lives Matter movement taking place globally, there is an opportunity to address inequality and create a society better for everyone. It’s been over 50 years since the Stonewall Riots. Now more than ever we must all come together and push to create changes that will continue to shape a better future for all!

Now more than ever we must all come together and push to create changes that will continue to shape a better future for all!

What do our volunteers do? The day in the life of a Peer Mentor

Our volunteers cover a range of vital roles in Richmond Fellowship. Georgia, a Peer Mentor, tells us a little bit about her time as a volunteer.

A day in the life of a Peer Mentor at Richmond Fellowship

Hi I’m Georgie and I’m a Peer Mentor for Richmond Fellowship at our Hammersmith and Fulham Employment and Wellbeing Service. There is a team of Peer Mentors all running different types of groups. I was offered the opportunity to facilitate group sessions for two hours on Wednesdays.  Just like the people in the group, I have been through mental health challenges of my own and this experience helps me to connect with the people we support. The others run a Mindfulness group and another does Yoga; we hold groups in pairs or as a team.

I have been through mental health challenges of my own and this experience helps me to connect with the people we support.

On the weekend, I like to think about the next session and research the topic. For each one I like to have a topic which sparks conversation and reflection in the group.  I’ll find handouts and make notes. On my journey to White City I read my notes and get my thoughts in order. Then when I arrive, I set out chairs in a circle and prepare my notes. The group arrives in dribs and drabs and I’m always so pleased to see everyone. I’m delighted that they keep showing up.

I start each session with some games. Then we chat about our week and I’ll outline the session plan. Sometimes the group wants to focus on something different or one topic takes up the whole time as we get very deep into a discussion. I have to be flexible and sensitive to both the group dynamic and individuals to make sure everyone has the opportunity to contribute. I also lookout for anyone who is getting uncomfortable; it can be challenging but I always have some games on standby to lighten the mood. The goal of these games is always to promote group cohesion and fun. We all get to have a bit of a giggle!

Sometimes I may self-disclose about the topic we are discussing but this is not necessary for Peer Mentors. For example, if we are discussing responses to anxiety I will share with the group my challenges and what I did to manage them. This encourages others to feel comfortable sharing their own successes or difficulties with the group.

Time is always up far too soon. I give out proactive tasks each week. It can be anything, from observing negative thoughts for the week to sourcing a positive affirmation that they can share with the group next time. They don’t always do it, but I keep on trying!

I get plenty of support from the Wellbeing team and the Peer Mentor Coordinator. They look after my wellbeing and make sure I’m comfortable running my group. I can raise any concerns I have and the team are always available to help me.

When the people we support tell me that what we are doing has really helped or that they really enjoyed the session, it absolutely makes my day.

When the people we support tell me that what we are doing has really helped or that they really enjoyed the session, it absolutely makes my day. There is no doubt that this is the highlight of my week and I have grown so much from this experience. Through my efforts to aid others in their self-awareness, self-empowerment and routes to recovery, I have been encouraged to also focus on my own growth. Every person we support is wonderful in their own way and the care they give each other, despite the challenges they face, is truly inspiring!

Find out more about volunteering including how to apply here.

What do our volunteers do? Be-friender

Hi I’m Robin and I’m a befriender at Richmond Fellowship’s Hammersmith and Fulham Employment and Wellbeing service. To be a befriender you need four things: empathy, charisma, commitment and passion. Oh and you have to be a good listener!

Most befrienders will spend 1-2 hours a week volunteering, but this can increase as you become more comfortable and confident with talking to people.  You may eventually be matched with several people to provide companionship.

On any given day you could be talking, providing one to one support, going for walks together, exploring new places like parks and museums, meeting for coffee or accompanying your befriendee to appointments or a social group. I enjoy hearing positive feedback and about personal growth. Many of the people I speak with are very grateful for the service, which makes me proud to be a part of it. Befriending has helped me learn the value of silence in conversation, not rushing to fill gaps, but using the time to think. I have learnt that I am a good listener.

Befriending has helped me learn the value of silence in conversation, not rushing to fill gaps, but using the time to think. I have learnt that I am a good listener.

As a befriending volunteer you will also need to attend group supervision once a quarter with the option of individual support. Group support is an opportunity to meet with other volunteers at Richmond Fellowship and reflect on how your volunteering is going, what you’ve found challenging, what you’ve enjoyed and what you’ve learnt. Hearing that people are going through difficult times in their lives can be challenging, but being there to offer companionship and signpost to services that can help is a positive side.

Hearing that people are going through difficult times in their lives can be challenging, but being there to offer companionship and signpost to services that can help is a positive side.

Volunteering with Richmond Fellowship Hammersmith and Fulham Employment and Wellbeing Service will also provide you with the opportunity for training. On top of your induction training, we offer Open College Network (OCN) training which covers what it is to be a volunteer, essential skills that you need and understanding recovery, as well as the option of a ‘Tell your story’ module. But best of all befriending has helped me develop my interpersonal skills, giving me valuable experience working with people.

Click here for more information on volunteering with Richmond Fellowship.

Coordinating kindness

The current lockdown and pandemic has clearly taken its toll on people’s mental health. The isolation from peers and constant anxiety is exacerbating the conditions already caused by economic inequality. One of the ways we can improve the mental health of ourselves and others is through acts of kindness. This Mental Health Awareness Week Estelle, a recovery worker from Newbury supported housing service, tells us about the service and her community’s acts of kindness.

Since the coronavirus outbreak we have worked with the Newbury Furniture Project who’ve received food donations from local catering companies.

The project is delivering food parcels to the vulnerable, needy families around Newbury and West Berks on its own. Our service already had a good relationship with the project and we had a conversation with them about whether they would be happy for us to collect food direct from them to deliver to our service users. Our most vulnerable, self shielding and low income families received a parcel and it reduced the amount of deliveries the project staff would need to do.

“Making food for the other tenants gave me a sense of purpose”

One of the people we support used the donation to cook some meals for the other 3 tenants in her block of flats. The tenant said “Making food for the other tenants gave me a sense of purpose and helps us maintain a sense of community even with social distancing.”

Our service users have been extremely grateful when they receive a parcel saving them from going out and putting themselves at risk. We have also had a service user whose oven broke. We contacted the furniture project and within days she received a new one. Its been great working along side the project at this time and hope our relationship with them will continue in the future.

Employing new ideas

Laura Whitehouse, Autism and Asperger’s Employment Advisor, at Cambridgeshire Employment Service, talks about how a few kind moments can transform virtual service delivery.

The Covid-19 virus and current lockdown has meant that many of us have had to adapt to a new way of working and connecting with others. This Mental Health Awareness Week find out how our employment services have been continuing to offer support and kindness in a new, more virtual, world.

Before the lockdown, we would meet with the people face to face in our offices and at outreach locations. In these meetings we would help write CVs, complete application forms and give careers advice. We would help people prepare for employer meetings and discuss returns to work.

Then the Covid-19 lockdown hit us and suddenly we were not able to see those we support anymore. We were working remotely form our homes and we thought work would be quieter. However, we were still able to run our service and support those in need. We changed our face to face appointments to telephone calls allowing us to continue to work in a person-centred way.

“By adapting we could continue to help and offer advice on how to manage their mental health.”

At the start of the lockdown, we worked as a team to create a leaflet for service users with guidance on coping with the situation. It offered advice on staying connected, managing your mental health, learning new skills and how we can support them. We also included some signposting options. We have also been encouraging those we support to use the online support community Big White Wall and to connect with their own community.

By adapting we could continue to help and offer advice on how to manage their mental health. We use video conferencing software to support individuals with employer meetings and general guidance sessions. We have been supporting people by connecting with them others in similar situations We have a quiz over Zoom at the end of the week for a little fun. Other times we’ve had Zoom breakfasts and choir rehearsals. We are encouraging people to call their friends and family to stay in touch if they struggle with video calls.

As an employment service we have been able to still work and support those accessing our service. As well as remaining connected as a team through the social interactions on the phone or video conferencing and allowing us to have fun at this time. Stay well, Stay safe.

How have our services adapted to the lock down – Willow House

We spoke to Deborah Webster, service manager at Willow House, on how our crisis houses have continued to provide care despite the lockdown. Willow House took in new referrals and provided high quality recovery care while keeping both staff and guests safe in line with government guidance.

Willow House is a crisis house that has been open for 3 years and it has always been a fast paced service. We offer provide a unique alternative to psychiatric hospital admission and address the needs of people experiencing a mental health crisis. We are proud of the relationships guest build together as peers and with our staff.

Usually people referred to us stay up to a week in our house with their own room and have several sessions a day with a recovery worker. Since the Covid-19 outbreak we have adapted to quickly and moved to a virtual service for guests. We have telephone and video call support 24 hours a day so guests can contact our staff any time they require support. We offer the same catalogue of interventions previously done face to face but in a safe way for both staff and guests.

We practically changed all our processes overnight to accommodate this. For new referrals we use an NHS screening tool to ensure people don’t have symptoms or haven’t been exposed to people with symptoms.

We practically changed all our processes overnight to accommodate this. For new referrals we use an NHS screening tool to ensure people don’t have symptoms or haven’t been exposed to people with symptoms. There are times slots for rooms so guests can still enjoy Willow House while maintaining social distancing. All our staff in the house wear masks, keep two metres apart and can’t spend more than 15 minutes face to face with other people. Some staff now work from home which has taken its toll due the isolation but I think overall we are a stronger, more resilient team.Our recovery workers have taken steps to help people we support with the transition to the new virtual methods. Staff are more casual and conversational over the phone. This new communication style helps guests feel comfortable and engage better with the intervention.

We are commissioned to provide a crisis service for people in Lancashire and we will provide it.

I didn’t think I’d face new challenges such as dogs barking over skype or parrots chirping during a telephone intervention but I think everyone will agree the pandemic has bought a new perspective to everything. We are focusing on our own wellbeing as individuals and a team so we can cope with these tough times. Some staff said they struggled with separating work from home. Together we have agreed that staff do not have to fill the day and that taking time out for themselves during the day is important. Screen time has shot up and people’s homes aren’t offices. Overall everyone has adapted well to the changes and new working routine.

We are commissioned to provide a crisis service for people in Lancashire and we will provide it. For a crisis house to stop during a crisis would be the last thing we want. We assessed the risks to our staff and guests and adapted the service as necessary. The hard work and dedication of the staff to keep the people we support on their recovery journey cannot be overstated.

We want people to know that our they can still access our service as an alternative to hospital admissions. In a time of high anxiety and uncertainty we will be there for those in a mental health crisis.

What does Mental Health Awareness Week mean for us this year?

Mental Health Awareness Week is unsurprisingly a key week for our group of charities. Richmond Fellowship is one of the biggest voluntary sector providers of mental health care in England, supporting over 11,000 people every year through nearly 150 services. As a group we also deliver support to people affected by domestic abuse, substance use and gambling– and we know the role that mental health plays in all this areas.

We are first and foremost service delivery organizations, and in many places our services deliver their support to the people who need it most, often with little fanfare. So Mental Health Awareness Week has always been a great opportunity for our services to talk to local and regional audiences about what they do and why mental health matters. As the week has grown in stature and influence every year, it is helping to remove the stigma around talking about mental health and we always want to be part of that conversation.

Yet this year Mental Health Awareness Week has almost snuck up on us. Perhaps for obvious reasons as we’ve all been working flat out during the pandemic to ensure that our services continue to be there for the people who need it most. Our usual methods of marking the week – through events, stalls, talks, flyers etc – simply aren’t available to us this year. However this is also a time when people are thinking, and talking, about their mental health more than ever.

Hosted by the Mental Health Foundation the theme this year is kindness (#KindnessMatters), and the focus is on what sort of society we would like to emerge from the coronavirus pandemic. With that pandemic in mind and all consuming, we’ve had to really think about what we want Mental Health Awareness Week to mean for us in 2020.

We are phenomenally proud that throughout the pandemic, thanks to our staff’s hard work, all of our services have remained open.

The more we thought about, the more it was obvious that this needed to be about our staff. Keeping the people we support mentally well and their recovery journey on track has been as big a challenge as keeping people safe from the virus. We are phenomenally proud that throughout the pandemic, thanks to our staff’s hard work, all of our services have remained open. Many staff have had to rapidly adapt how and where they work, and many have continued to go in to work in order to keep residential services open and stable.

All over the country our staff are going above and beyond in helping people on their recovery journeys. Our services are partnering with local foodbanks, community projects and mutual aid groups with signposting and deliveries. Staff have also helped tenants source food and hygiene supplies keeping them safe especially if they are self-shielding. In other services, staff have made special deliveries of cake and cards to the people we support reminding them that we are here for them as a community not just a service. Social distancing may have exacerbated isolated individuals’ situations but our staff have stepped up to the challenge. New virtual groups have been formed in partnership with the people we support. Through Zoom, Whatsapp and telephone our staff are providing vital companionship, prompting conversations and maybe even just saying hello.

Nearly 50% of our staff are frontline Recovery Workers, directly supporting people on their recovery journey. They are the key workers who we are happy to see increasingly recognized by the general public as the pandemic has taken hold. Their kindness has always been apparent to us and the people we support, and we hope that the society that emerges on the other side of this will be one that continues to value and thank them.

We’ll be thanking them especially this week, and putting the spotlight on their hard work. Throughout Mental Health Awareness Week we’ll be talking more about how they’ve adapted to keep services running, their acts of kindness and how they’ve been looking after their own mental health as well as that of the people we support. We hope that by using #mentalhealthawarenessweek to recognize our staff we’ll help you understand the importance of their work – now and well into the future.