Central Lancashire Haven

Crisis Service

Blanche Street
Preston
Lancashire
PR2 2RL


Who we are

Richmond Fellowship’s Central Lancashire Haven is a welcoming and non-judgemental place for individuals struggling socially and emotionally with life challenges or who are in crisis.

We are open for telephone and face-to-face support during our full opening hours:

Monday to Friday: 9am–9pm
Weekends and Bank Holidays: 10am–9pm

No appointment required. Drop in for support and to refer into the Haven.

How we help

The Haven is a welcoming and non-judgemental place for individuals struggling socially and emotionally with life challenges or who are in crisis.

Our team of professionals and volunteers offer interactive one-to-one and group support. Our service is free to access.

Watch a video tour of our service here.

Who we help

Our services are available to people over the age of 16 who live in Preston, Chorley or South Ribble.

You may refer yourself to The Haven either by contacting the team by telephone in advance, or by visiting The Haven in person during our opening hours.

You may also be signposted to our service by a GP or other partner organisation.

Getting referred

  • Staff available at any given time to welcome people at The Haven. Anyone who arrives will be met and  assessed by a member of our team as quickly as possible.
  • Professional and specific individual advice in accessing appropriate help.
  • Guidance and information on how to manage your mental health and develop coping mechanisms.
  • Peer support from people who have been through similar experiences in talking through your issues and concerns.
  • Signposting available to other organisations for support with social crisis such as housing and benefits.

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