Richmond Fellowship launches new crisis services in Leicestershire

Richmond Fellowship and Leicestershire Partnership NHS Trust (LPT) are pleased to announce new services for people in Leicester, Leicestershire and Rutland who are experiencing a mental health crisis.

A telephone helpline, 0808 800 3302, offers support with urgent mental health needs. It is free from most mobile networks and is open between 2pm and 1.30am, seven days a week.

Read more

Richmond Fellowship to be part of Home Office trial to reduce the use of police cells as a place of safety

We’re to take part in a Home Office scheme to trial alternative ‘places of safety’ to police custody for individuals in mental distress.

Home secretary Theresa May announced the pilot during her speech at the Police and Mental Health Summit today.

She told delegates of the plans to provide a number of alternative places of safety over the course of the three month pilot to give a better experience for people who are detained pending a mental health assessment and to save police time and resources.

As part of the pilot, Richmond Fellowship will be exploring options with Sussex Police and Sussex Partnership NHS Foundation Trust to use alternative accommodation to police custody as a ‘place of safety’ to take someone in distress to for a mental health assessment.

Richmond Fellowship chief executive Derek Caren said: “The evidence shows that a police cell is not the best place to take someone to if they’re in mental distress. As a voluntary sector organisation we’re keen to explore what part we can play in providing alternative ‘places of safety’ for individuals in crisis when they’re at their most vulnerable.”

Richmond Fellowship is already signed up as a supporter of the Mental Health Crisis Care Concordat. It already runs a number of crisis services across England, providing support for people in the community as either an alternative option to an admission to hospital or as a step-down between an inpatient stay and returning home.

We’re named as provider of new crisis services in Leicestershire

Richmond Fellowship has been awarded the contract by Leicestershire Partnership NHS Trust (LPT) to provide mental health crisis services to support people in Leicester, Leicestershire and Rutland.

The service will provide short-term intensive support for individuals who need additional help during times of mental health crisis.

Service user and members of the public were consulted in shaping the specification for the new service which will provide:

  • Access to telephone and face-to-face support in times of crisis
  • Facilities to accommodate short residential stays for people who might otherwise be admitted to hospital because no alternative is available.

Our crisis support will enhance the NHS Trust’s existing acute mental health care pathway and forms part of wider service development plans to increase access to timely and effective care in the community, and help avoid unnecessary hospital admissions.

LPT project manager Zayba Joondan said: “The evaluation panel was very impressed with the submission from Richmond Fellowship. Their organisational commitment to recovery and inclusion and the innovative ways in which these values will underpin their model of service delivery for the crisis house stood out in their bid.”

Richmond Fellowship locality manager Christine Lawrence said:”We’re really excited to be working with Leicestership Partnership NHS Trust to provide this new crisis service. We’re commited to playing our part in creating joined-up services that can truly provide the best possible care to people with mental health problems, especially in a crisis situation when individuals ae at their most vulnerable.”

The new service is due to launch in January 2015.

We sign up as a supporter of the Mental Health Crisis Care Concordat

Today Richmond Fellowship signed up as a supporter of the Mental Health Crisis Care Concordat and pledged to play our part in improving care for people.

The Mental Health Crisis Care Concordat is a national agreement between services and agencies involved in the care and support of people in crisis. It sets out how organisations will work together better to make sure that people in crisis receive urgent mental health care.

The concordat focusses on four main areas: access to support before crisis point; urgent and emergency access to crisis care; quality of treatment and care when in crisis; and recovery and staying well.

At Richmond Fellowship we already run a number of crisis services across England, providing support for people in the community as either an alternative option to an admission to hospital or as a step-down between an inpatient stay and returning home. We’re in discussions with a number of NHS trusts about working in partnership to provide more of these services around the country.

And our services on the ground are working with the local NHS, police and local authorities to develop joint plans of action for how we’ll work together to improve services.

Richmond Fellowship chief executive Derek Caren said: “We’re committed to playing our part in creating joined-up services that can truly provide the best possible care for people with mental health problems, especially in a crisis situation when individuals are at their most vulnerable.

“We know there is a lot of pressure on emergency and inpatient provision but at the same time we know that many individuals could be effectively supported in community settings. We’re keen to forge strong partnerships with local agencies on the ground so that together we can provide effective services that meet people’s needs.”

For more information about the concordat visit: www.crisiscareconcordat.org.uk