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Tell us what you think of our services

survey-graphicWe want to find out what people using Richmond Fellowship’s services like about the work we do and what they want us to improve.

Feedback from people we support is really valuable as it helps us see how we’re getting on and to demonstrate what we’re doing well.

It also highlights some of the areas that people would like us to do better at so we can address these and make sure that our services are always improving.

You can complete the survey online by clicking here or by filling our a paper version. Please speak to a member of staff at your service for a paper copy.

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We’re listening and learning from our latest satisfaction survey

Listening-and-Learning-2016-front cover96% of people using our services would recommend Richmond Fellowship to friends and family, according to our latest satisfaction survey.

96% of respondents also said we’d helped to improve the quality of their life and 95% said they felt listened to.

A summary of our latest service satisfaction survey, Listening and Learning, has now been published and highlights where we’ve done well and where we need to improve, as well as explaining what work is being done to respond to this feedback.

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How’re we doing? Have your say on our services.

SparkyRWe want to find out what the people who use our services like about the work we do, and what they want us to improve.

Feedback from the people we support is really valuable as it helps us to see how we’re getting on and to demonstrate what we’re doing well.

It also highlights some of the areas that people would like us to do better at so we can address these and make sure that our services are always improving.

Our annual satisfaction survey is a great opportunity for the people who use our services to tell us what they think, so if you use one of our services please take the time to complete it.

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