We’re listening and learning from our latest satisfaction survey

Listening-and-Learning-2016-front cover96% of people using our services would recommend Richmond Fellowship to friends and family, according to our latest satisfaction survey.

96% of respondents also said we’d helped to improve the quality of their life and 95% said they felt listened to.

A summary of our latest service satisfaction survey, Listening and Learning, has now been published and highlights where we’ve done well and where we need to improve, as well as explaining what work is being done to respond to this feedback.

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Sparky’s cafe celebrates anniversary

Sparky's cafeThe Mayor of Blackpool praised the efforts of a charity community café in tackling mental health stigma during its one year celebrations.

Cllr. Kath Rowson, Mayor of Blackpool, joined representatives from Lancashire Care NHS Foundation Trust, Blackpool College and national mental health charity Richmond Fellowship to celebrate the one year anniversary of Sparky’s Café at The Harbour hospital in Blackpool. Read more

Peterborough mental health employment service grows

Employment 2A national mental health charity is hosting an open day to celebrate the success of its employment services as they move into a new venue.

Richmond Fellowship, part of Recovery Focus, operates an employment service in Peterborough which is hoping to increase the number of people living with mental health problems it supports through moving to a new site. Read more

Princess Alexandra visits Sparky’s Café

Sparky's-Café-GuildfordOur new mental health support café in Guildford received a royal visit as part of HRH Princess Alexandra’s tour of Farnham Road Hospital.

Staff at Sparky’s, a social enterprise café providing people recovering from mental health and substance use problems, provided refreshments to delegates as they visited the refurbished NHS mental health hospital. Read more