Quay House Safe Haven

Quay House, The Riverside Centre
The Quay
Isle of Wight
PO30 2QR


Our Safe Haven is a drop in service for people experiencing a mental health crisis. Our team of professionals and volunteers with experience of mental health problems provide advice, support and information.

Our service aims to prevent people needing to visit A&E for help in a mental health crisis.

Our Safe Haven is open from 5pm-10pm Monday to Friday,
and 10am-10pm on weekends and bank holidays.

How we help

Our Safe Haven is an open and non judgemental drop in service. Our team is on hand to provide you with the support you need with your mental health.

We work with a range of partners including the NHS to provide you with guidance and information on how to manage your mental health and develop coping mechanisms.

Who we can help

Our services are available to adults over the age of 18 who live on the Isle of Wight.

Our values

Our approach is underpinned five key principles of mental health support:

  • Open dialogue – transparency, words to words, tolerating uncertainty and healing
  • Person centred – unconditional positive regard and empathy
  • Action psychology – do and reflect, practical action to improve the situation
  • Community self help solutions – creating opportunities