Here are some of the questions most frequently asked by people who use our Services.
Q: How do I apply to one of RF’s Services?
A: You need to complete a referral form, which you can get by contacting the Service directly. RF Services welcome referrals from GPs, partner organisations providing services with a mental health problem, Community Mental Health Teams and self referrals.
Q: Where do I send my completed application form?
A: Your completed application form should be sent directly to the Service you wish to make a referral to.
Q: Who should I speak to if I have questions about the service provision, application process or funding?
A: You should speak directly to the Service to which you are making your referral.
Q: What if I have a general question about your Services?
A: You can speak to a member of Staff at our Head Office.
Q: Can I speak to Head Office about a particular Service?
A: Yes, however the information will only be general, the best way of obtaining all the information you need first hand is to speak to member of Staff at the Service you are making your referral to.
Q: Is there an age criteria?
A: Yes. You must be over 18 years.
Q: Do I have to live in the area to apply to a Service?
A: In the majority of cases, yes. Some Services welcome referrals from outside the area – the specific Service information will make this clear.
Q: How can I find out how my application is progressing?
A: You should phone the Service to which you are making your referral and speak to either the Administrator or the Service Manager.
Q: Why is my application taking so long?
A: There can be a number of reasons why delays occur, if you are at all concerned, speak to the Service.
Q: How will my placement be funded?
A: RF provides a range of different services across England, funding for your Service will be dependent on the type of service being offered. If you wish to find out specifically where the funding comes from for your particular service, you should speak to the Service.
Q: I think I might have sent my application to Head Office instead of my local Service, what should I do?
A: If your application has been received at Head Office, it is highly likely it would have been redirected to the Service to which you are applying. You should firstly speak to the Service to find out if they have received it.
Q: What if my local Service doesn’t provide the service I need but I am not sure how to get information about other services in my area?
A: You could still phone the local Service even if it is not the service you require, they might well be able to point you to another organisation locally who does provide the service the you want.