Mental health services doing an important job in Cambridge

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Mental health services in Cambridgeshire are ‘doing a very important job in a very effective way’
according to a leading service user network.

Services from national mental health charity Richmond Fellowship, part of Recovery Focus, in Wisbeth, March and Godmanchester were visited and independently appraised by the SUN Network. Read more

Richmond Fellowship awarded Employer of the Year

Progress to excellence logoRichmond Fellowship was named Employer of the Year at Progress to Excellence’s Training and Education Awards, held this month in Liverpool.

The national mental health charity, part of Recovery Focus, won in the category for more than 250 employees for their contribution to the communities they support through a commitment to training. Progress to Excellence is a specialist training provider in the health and social care sector. Read more

How’re we doing? Have your say on our services.

SparkyRWe want to find out what the people who use our services like about the work we do, and what they want us to improve.

Feedback from the people we support is really valuable as it helps us to see how we’re getting on and to demonstrate what we’re doing well.

It also highlights some of the areas that people would like us to do better at so we can address these and make sure that our services are always improving.

Our annual satisfaction survey is a great opportunity for the people who use our services to tell us what they think, so if you use one of our services please take the time to complete it.

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Mental health charities’ ‘Big Conversation’ consultation informs new strategy

FB ResultsThe newly formed group of Richmond Fellowship, 2Care, CAN, Croftlands Trust, My Time and Aquarius, is developing a joint strategy to truly put the people supported by these organisations at the heart of what they do.

Earlier this year these organisations ran a ‘Big Conversation’ to help inform their plans to enable individuals to be more actively involved at all levels. And now we’re publishing the results.

Read more

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Mental health charities’ Big Conversation with the people we support ends

Richmond Fellowship has finished its ‘Big Conversation’ with the people who use its services as part of plans to give individuals greater opportunity to get more actively involved in the organisation.

The national mental health charity and its partners wanted to find out from people what they think about creating opportunities for them to get more actively involved at all levels of the organisations, including:

  • Their own support plan
  • How services are run
  • How the organisations are run
  • Championing mental health issues and challenging stigma in society.

So it staged a six week ‘Big Conversation’ offering a range of ways for people give their views from taking part in a local focus group to filling in our online questionnaire. Read more

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95% of people using our services would recommend Richmond Fellowship to others

95% of people using our services would recommend Richmond Fellowship to friends and family, according to our latest satisfaction survey.

Regular feedback from the people we support helps us to continually improve our services – this is the fourth time we’ve organised the survey.

A summary of the results called Listening and Learning has been produced and highlights where we’ve done well and where we need to improve.  Read more

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Mental health charities launch Big Conversation to discuss working with people as equal partners

Richmond Fellowship is having a ‘Big Conversation’ with the people who use its services as part of plans to give individuals greater opportunity to get more actively involved in the organisation.

The newly formed group of Richmond Fellowship, 2Care, CAN, Croftlands Trust and My Time, is currently working together on a joint strategy to truly put the people supported by these organisations at the heart of what they do.

One of the group’s key commitments is to build relationships with the people who use their services where staff and people who use services work together as equal partners to design, plan and provide support together. This is called co-production.

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