Entries by richmond

Tell us what you think of our services

We want to find out what people using Richmond Fellowship’s services like about the work we do and what they want us to improve. Feedback from people we support is really valuable as it helps us see how we’re getting on and to demonstrate what we’re doing well. It also highlights some of the areas that people would […]

We’re listening and learning from our latest satisfaction survey

96% of people using our services would recommend Richmond Fellowship to friends and family, according to our latest satisfaction survey. 96% of respondents also said we’d helped to improve the quality of their life and 95% said they felt listened to. A summary of our latest service satisfaction survey, Listening and Learning, has now been […]

Sparky’s Café Guildford opens for business

Richmond Fellowship’s latest Sparky’s café has opened for business at the new NHS mental health hospital in Farnham Road, Surrey. Taking on the lessons from our award winning Sparky’s in Blackpool which opened last year, Sparky’s Guilford will provide good quality food as well as employment and volunteering opportunities for people living with mental health problems. Steve […]

Annual review focuses on our recovery successes

Our annual review for 2015 is out now and focuses on the innovative services we provide. The publication, which also summarises our annual accounts, reflects on our new, national group of charities, Recovery Focus which Richmond Fellowship is a founding member of, and our ambition to become national experts in mental health and substance use […]

Richmond Fellowship launches its ENRICH awards 2016

Each year Richmond Fellowship runs its ENRICH achievement awards scheme to recognise the successes our teams have had over the past year. ENRICH stands for Enabling, Networking, Respect, Inclusion, Community and Hope – our values and key areas we want to celebrate. It’s been another really busy year and our teams have achieved some great things across the […]

Richmond Fellowship recruiting new Chair

Richmond Fellowship is looking for an outstanding Chair to provide clear strategic leadership as part of our new group, Recovery Focus. Recovery Focus is a new national group of charities providing a range of mental health and substance misuse support services across England. Our growth has been iterative and collaborative, and is ongoing, with a vision to […]

Richmond Fellowship’s ‘brilliant’ teams secure Matrix Standard accreditation

Richmond Fellowship has once again successfully retained its Matrix Standard accreditation. The assessor described our teams as ‘brilliant’ and was impressed by their level of passion and commitment to the people we support. The Matrix Standard is a unique quality standard for organisations to assess and measure their advice and support services, which ultimately supports individuals […]